QUALITY RESIDENT LIAISON
Quality Resident Liaison Essential Functions/Duties:
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It is the responsibility of the Quality Resident Liaison to act as the main quality interface between the Customer and OPmobility for our Just-In-Time production environment.
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Provide support needed to address Customer quality issues and Customer trials.
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Act as the Customer voice to OPmobility regarding quality issues.
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Define Customer requirements communicate with the plant and to develop benchmarking activities that will support us in exceeding the Customer’s expectations.
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Support Product launches.
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Ensuring compliance to and participation in IATF 16949 and CSR (Customer Specific Requirements) compliance & ISO 14001 certification.
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Develop and maintain Customer Liaison activities with Tesla personnel and corporate staff.
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Maintain positive relations.
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Prepare daily / weekly concern and non-conformance reports.
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Assist the quality department in 8D activity.
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Coordinate clean point activity.
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Monitor and Control Change Management and CN’s.
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Perform LPAs as assigned.
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Assist LO Department when needed (expedites).
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End of shift report/electronic distribution.
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Maintain an open issue list.
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Perform hourly audit in sequence loads at installation.
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Talk to assembly plant personnel at least 3x’s per shift.
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Environmental Management.
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Has the ability to stop production, upon notifying the Supervisor and Plant Manager for Safety related matters requiring immediate attention.
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Has the ability to stop production, upon notifying the Supervisor and Plant Manager for quality-related nonconforming matters requiring immediate repair.
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Support Maintaining of ISO 45001 and ISO 50001 processes.
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Other duties as assigned.
Education/Professional Training:
- Highschool Diploma
- 3+ years working experience in a Quality, Technical or Liaison experience in a manufacturing enviroment- Tier 1 preferred
- Negotiation skills
Austin, US