Customer Quality Engineer

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

A world leader in onboard energy storage and emission reduction systems, OPmobility C-Power develops solutions for all types of powertrains including, gasoline, diesel, hybrids, plug-in hybrids and battery electric vehicles. Electrification is the driver of low-carbon mobility and with the E-Power business, OPmobility is developing battery packs, electronics and power electronics for heavy-duty mobility and light vehicles.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

This position is located in our Plant in Kleszczów, next to Gliwice.

Responsibilities:

• Building and maintaining long-term relationships with customers and ensuring effective feedback flow between the customer and the plant;
• Conducting analyses related to issues reported by customers and identifying areas for improvement;
• Performing root cause analysis of warranty returns and implementing corrective actions;
• Managing and monitoring key quality indicators to ensure compliance with requirements;
• Participating in APQP processes, including developing FMEA, control plans, and documentation for new processes and products;
• Collaborating with internal departments during the implementation of new projects to ensure quality standards and customer expectations are met;

Requirements:

• Higher education, preferably in a technical field (manufacturing, material processes, or quality);
• Minimum 1–2 years of experience in a similar position within the automotive industry;
• Proficiency in quality tools: FMEA, SPC, MSA, 8D, Ishikawa, APQP, PPAP, QRQC;
• Strong results orientation, ability to work under pressure;
• Willingness to travel for business (approx. 30% of working time), and a valid Category B driving license;
• English – minimum B2 level (mandatory); communicative knowledge of German will be an asset;
• Willingness to work mostly onsite from our plant in Kleszczów (occasional HO is possible); 
  
  
• Internal Auditor certification for IATF 16949 and Process Auditor certification for VDA 6.3 will be considered an advantage;
• Knowledge of customer-specific requirements (e.g., VW, Stellantis) will be considered an advantage;

We offer:

• Employment Stability;
• Private Health Care;
• Group Insurance;
• Subsidies for sports activities;
• Free parking space;
• Other social services;

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.

#LI-Onsite