GLOBAL IT INFRASTRUCTURE OPERATIONS SPECIALIST - APPLICATION PLATFORM MANAGEMENT

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Reporting to the Global IT Infrastructure Operations Leader - Application Platform Management, the Global IT Infrastructure Operations Specialist - Application Management  provides L2/L3 Operations support to ensure the smooth and efficient functioning of platform management operations, including databases, middleware, and operating systems, across Regions and Business Groups. He:she interfaces with regional IT teams and Tech Office to ensue troubleshooting assistance in the platform management domain.  

Main responsibilities include:

Platform Operations Management 

• Oversees L2/L3 support for databases, middleware, and operating systems, ensuring smooth and efficient operations by managing the provisioning, configuration, and deployment of database systems, middleware applications, and operating systems 

• Implement disaster recovery and business continuity plans. 

• Ensures the Implementation and uphold of IT standards, policies, and best practices defined at a Group Level 

Stakeholder Collaboration

• Develop and maintain comprehensive documentation for the Service Desk to limit the intervention of Level 2 support, improving efficiency and first-call resolution rates. 

• Coordinates with regional IT teams to provide expert support and troubleshooting assistance in platform management, ensuring consistent service delivery across regions. 

• Coordinate with the Techpole to implement and ensure adherence to the standards defined by the Group. 

Required profile & experience: 

• IT specialization or equivalent by experience.  

• Minimum of 5 years of experience in IT infrastructure management, with a focus on datacenter operations, server management, and cloud services. 

• Expertise in the exploitation, maintenance, administration, supervision, and support of IT services related to platform management. 

• In-depth knowledge of database systems and middleware applications, with proficiency in managing and maintaining these platforms. 

• Experience with cloud platforms, including the integration and management of cloud-based platform services. 

• Knowledge of antivirus solutions, cybersecurity practices, and compliance requirements to ensure secure and compliant platform operations. 

Key behavioural skills: 

• Teamwork and effective communication skills, both verbal and written. 
• Excellent analytical and problem-solving abilities. 
• Ability to adapt to changing technologies and work environments. 
• Commitment to providing high-quality service and support to internal and external stakeholders. 

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.