GLOBAL IS / IT INFRASTRUCTURE OPERATIONS APPRENTICE -

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Job Description

We are looking for a Global IS Operations Apprentice to join our team. In this role, you will support the IS Operations team in various daily activities, assist with administrative tasks, and work closely with different departments to ensure smooth operations across the business.

Missions

• Support daily activities of the IS Operations Team

• Assist with administrative tasks (billing, orders, goods reception, timesheet management)

• Interface with Purchasing and Finance Teams

• Assist the Operations Director with various administrative activities:

  • Order management

  • Reception management

  • Team coordination

  • Steering Committee preparation and execution

• Support management of AMS contracts and related activities

• Contribute to knowledge management by improving standards and continuous improvement processes

• Monitor and report on security & quality KPIs:

  • Lead user satisfaction surveys (NPS), analyze results, and define action plans

  • Define and maintain Service Level Agreements (SLAs) with business stakeholders, monitor performance, and take corrective action when necessary

Profil

• Education: Master’s degree from an Engineering School or equivalent

• Previous Experience: Not applicable (this is an apprenticeship position)

• Key Behavioral Competencies:

  • Customer-centric, with a "go & see" approach to problem-solving

  • Highly organized and able to manage multiple tasks simultaneously

  • Able to work effectively in multicultural teams (especially with India)

  • Fluent in English (both written and spoken)

Soft skills

• Technical Knowledge: General understanding of IS/IT operations and administrative processes

• Behavioral Skills:

  • Strong problem-solving abilities

  • Attention to detail and task prioritization

  • Ability to work in a fast-paced and dynamic environment

  • Excellent communication skills, particularly in English

• Organizational Skills:

  • Effective time management and task prioritization

  • Ability to assist in project coordination and team management

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.