Site IT Infrastructure Specialist
Ready to take on meaningful challenges and shape the next generation of mobility?
Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably everywhere.
Your Responsibilities
As an Site IT Infrastructure Specialist, you will be responsible for ensuring the reliable operation of IT systems and infrastructure at the site level. You will work closely with local users, IT technicians, the central Helpdesk, and regional and Group IT teams.
- Ensure the proper functioning of local IT infrastructure, networks, systems, and end-user environments.
- Provide Level 2 IT support to local users and act as the local point of contact for IT technicians and the central Helpdesk.
- Troubleshoot and resolve local IT operational issues, escalating complex incidents to regional or Group IT teams when required.
- Support the deployment, implementation, and maintenance of IS/IT solutions at site, division, and Group level.
- Provide technical guidance and training to local end users and IT technicians when needed.
- Participate in IT system and infrastructure rollouts, ensuring successful implementation at site level.
- Support local IT projects by following timelines, budgets, and implementation activities.
- Ensure compliance with Group IT standards, cybersecurity requirements, and best practices.
- Maintain accurate IT documentation, procedures, and operational records.
- Provide regular updates on IT operations, incidents, projects, and key activities to site and IT leaders.
- Collaborate with site management, local teams, regional IT, and Group IT to ensure business continuity and minimize operational disruptions.
Your Profile
- Degree in IT, Information Systems, Computer Science, Engineering, or equivalent experience.
- Minimum 3 years of experience in IT infrastructure and operational support, preferably in an industrial or manufacturing environment.
- Experience in Level 2 end-user support and troubleshooting IT incidents.
- Good knowledge of networking (wired and wireless), VMware, Microsoft Server environments, and IT infrastructure operations.
- Familiarity with hardware installation, cabling, and local IT infrastructure setup.
- Understanding of IT security, standards, and compliance requirements.
- Experience supporting local IT projects, deployments, and system rollouts is a plus.
- Strong problem-solving, organizational, and multitasking skills.
- Customer-oriented mindset with a strong focus on service quality and business continuity.
- Strong communication and interpersonal skills, with the ability to work effectively in multicultural teams.
- Proactive, reliable, and able to work independently while collaborating with regional and Group IT teams.
- Fluent in German and good command of English.
Regensburg, DE